Fordham Consulting - Foodservice and Facilities Management Consultants

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Catering Consultancy

Facilities Management

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Code of Practice

CATERING AND FACILITIES MANAGEMENT CONSULTANTS FOR: BUSINESS AND INDUSTRY • EDUCATION • HEALTH AND CARE • RETAIL AND LEISURE

	Testimonials We operate to a strict Code of Practice and we have a successful track record. We believe that the expertise and experience within our practice is second to none. We are fortunate that most of our business comes through referrals and recommendations. Don’t take our word for it! We will be pleased to provide client contact details and would like you to take up references – just ask.
	"Endsleigh opened their new Head Office in 2000. This was the first time a full catering facility was available to Endsleigh. Due to the complexities of the contract catering marketplace we decided to appoint a consultant to assist us. We chose Mary Fordham Consulting as they quickly picked up on our remit of a bistro style restaurant which offered health eating options to our staff at a superior quality to normal contract catering. "Mary put together the brief for the new restaurant and was instrumental in the whole process of tendering for the contract. Mary worked with our building designers on kitchen layouts, equipment and counter designs to make sure we had the right facilities to deliver the desired menus. "On appointment of the new Catering Company Mary put together key performance indicators to enable the ongoing monitoring of the contract by ourselves to the high standard required. It has now been 6 years since the contract was awarded and we are still extremely pleased with the company who continue to delivery an excellent catering facilities to all our staff". Vicky Watkins Facilities Officer

	"This is to express my sincere thanks to Fordham Consulting who worked with me to present a business case to the Directors supporting staff catering facilities in our new building in Cwmbran. They subsequently were retained to facilitate a full catering tender including the design and installation of the cafe and kitchen, through to appointment and mobilisation. "Fordham Consultants have an excellent understanding of catering requirements and provided a first class professional and personable service. Their client focus and project management skills are exceptional and so is their attention to detail. The staff restaurant was a huge success and exceeded the Directors and staff expectations. "It was a pleasure working with Mary Fordham and would have no hesitation in recommending Fordham Consulting to anyone". Lynda Thomas Facilities Manager

	"I have no hesitation in recommending Mary as a Consultant of the utmost integrity and professionalism. Mary’s knowledge and experience of catering at all levels is second to none and she is one of those rare people you can rely on to find the right solution for the problem and to implement it without fuss. In addition she has excellent people management skills and is very comfortable working in the kitchens or presenting to the Board of Directors and clients and suppliers respect her equally. "Mary was responsible for the outsourced catering contract when I was the Facilities Manager during the design, installation and operation of a high quality staff restaurant in Cardiff for the company then known as NCM Credit Insurance (now Etradius) and her knowledge, professionalism and calm influence enabled a very successful and cost effective conclusion to the requirement." Lawrie Smith Director Vincent-Smith Limited.

	"NEW FAIRFIELD HIGH SCHOOL - As we are nearing the completion of our new school, I thought it might be appropriate to thank you for all your help in designing the kitchen area and systems for us. Without your help, it is true to say that we wouldn’t have such an imaginative and modern feel to the area. "The pupils who were involved in the working party have asked me to convey their thanks for listening to them and treating them as adults and very valued members of the working party – their words – not mine! They also liked the fact that you invited them on all the visits to other schools, institutions and private companies to decide on their prefered choices. "We will be moving in during Easter and as the kitchen contractors have stated ‘this will be their flagship site’. Fingers crossed that there are no last minute hitches! "Once again, many thanks for your help and assistance, and rest assured that if we need support in the future, we will be in touch". John Ryan Business Manager

	“I didn’t know I needed this information or that I could ask these questions! Fordham Consulting have provided excellent support which is based on acknowledged experience in the catering sector which has enabled me to ask searching and relevant questions of our current catering providers and to help me develop a strategy for further improvements of our provision to students and staff". Gerry Ennever St Katherine’s Secondary

telephone 01454 856683 info@fordham-consulting.co.uk