Fordham Consulting - Foodservice and Facilities Management Consultants

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Catering Consultancy

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Code of Practice

CATERING AND FACILITIES MANAGEMENT CONSULTANTS FOR: BUSINESS AND INDUSTRY • EDUCATION • HEALTH AND CARE • RETAIL AND LEISURE

Code of Best Practice

Relating to professional specialist consultancy work involving the competitive tendering, selection or purchase of products or services from third party suppliers on behalf of clients, a review of or giving an opinion on products or services provided by third party suppliers, or providing facilities management support/project management services.

1. The consultant(s) shall provide the client with a written proposal, in advance of appointment, outlining the service(s) to be provided and the fee required to complete the assignment. Thus, each proposal shall clearly indicate a fee, (fixed for the task(s) specified or daily rate) and the ‘terms and conditions’ of payment.

2. The fee paid by the client shall be the consultant’s sole source of income from the consultancy assignment –

a) Payment shall be accepted only in accordance with the work undertaken and shall not be refundable or deductable against incentivised earnings, from equipment/materials supply purchases, contractor’s income (i.e. management fee) or linked to savings achieved in the review of the catering/facilities services.

b) The fee shall be payable by the client and monies will not be receivable from any tenderer, potential tenderer, other third party supplier or their agents.

3. Payment shall be only related to the work undertaken on the terms described in the proposal and any such amendments or additions to the proposal as agreed by the client in writing. The consultant(s) shall not accept bonuses in cash or kind relating to the services other than the fee agreed.

4. Payment for this type of work shall not be linked to savings achieved by third party suppliers as a result of the services provided by the consultant(s)

5. Where the company is involved in providing independent consultancy and impartial advice for a client, or interim management services, the client shall be advised, within the proposal, of any such involvement or other work undertaken by the consultant(s) or the consultants company, where potentially there could be a conflict of interest, and adequate and auditable procedures shall be in place to avoid any communication between the parties involved which may lead to a conflict of interest.

6. The consultant(s) will act in the best interest of the client at all times and endeavour to promote good relations between contractors/suppliers and the client. Contact between clients and contractor’s at an early stage in the assignment is encouraged to promote partnership relationships.

Professional contact between consultant(s) and contractors/suppliers is encouraged as a means of ensuring that the consultant is aware of products, services and capabilities of suppliers whose services and products may be evaluated, reviewed or specified during or as a result of the consultant(s) work.

telephone 01454 856683 info@fordham-consulting.co.uk